Shipping & Returns
Shipping Policy
At KYVORAX, we are committed to providing reliable and efficient delivery services throughout the United Kingdom. Orders are processed as quickly as possible after payment confirmation and are shipped using trusted delivery partners.
Shipping times may vary depending on the destination, product availability, and carrier operations. Estimated delivery times will be displayed during checkout whenever available. Customers will receive tracking information once their order has been dispatched.
Shipping fees, where applicable, will be calculated and displayed before completing the purchase. While we strive to meet all estimated delivery dates, delays caused by couriers, customs procedures, weather conditions, or other circumstances beyond our control may occasionally occur.
If you experience any issues with your shipment, please contact our customer support team and we will be happy to assist you.
Return & Exchange Policy
Customer satisfaction is important to us. If you are not completely satisfied with your purchase, you may be eligible to return or exchange the product in accordance with applicable United Kingdom consumer protection laws.
To qualify for a return or exchange, items should generally be unused, in their original condition, and returned with the original packaging whenever possible. Certain products may not be eligible for return due to hygiene, safety, or other restrictions.
If your item arrives damaged, defective, or incorrect, please contact us as soon as possible and provide relevant details, including photographs when applicable. Our team will review the issue and work to provide a suitable resolution.
Approved refunds will be processed using the original payment method. Processing times may vary depending on your payment provider and financial institution.
For any questions regarding returns, exchanges, or refunds, please contact our customer support team through the contact information available on our website.